For executive and program directors

Tell your program's story

Your program already has a story. Your staff collects it carefully, one conversation and one form at a time. OutcomeLens brings that story into view inside Salesforce, so you can tell your board and your funders what changed, in a way you can stand behind.

Outcome dashboards

See the whole program at a glance. Each outcome area shows which way it’s moving, how much evidence stands behind that, and how many people it rests on. Progress is measured against each participant’s own baseline and their last form, so the story is in the movement, not only today’s number.

See who’s moving and who isn’t. When you need to look closer, you can zoom in from the program to one person’s progress over time, and the two views agree.

Funder-ready reports

From their phone to your funder in one click. A branded funder report is built from the same records as your dashboard, and you save it as a PDF from your browser.

The report is written for someone who has never seen Salesforce. The number of people sits beside every rate, thin data is flagged, and the scale and dates are printed on the page. When a funder asks how you know, the answer is already there.

Results by group

Segment analysis, part of the Impact edition, shows outcomes by site, cohort, or demographic, so you can see whether change is reaching everyone you serve. This kind of breakdown is often called disaggregation. Experience measures, such as satisfaction and likelihood to recommend, sit beside your outcomes on a shared percent-favorable scale, and they are never blended into your outcome scores.

A group too small to keep private is hidden, with a note that says so, to protect the people in it.

What participants see

The people you serve get a calm, clear form in your organization’s branding. They can answer one question at a time, on their own phone. The link arrives by text or email, and there is nothing to sign in to.

When they submit, their answers land in your Salesforce records, so your staff capture information once. The form is built to be kind to the people you serve.

Talk with us about your program.