Plainly

What OutcomeLens doesn't do

Knowing a tool’s limits is part of trusting it. Here is what OutcomeLens doesn’t do.

• It doesn’t prove your program caused a change. It shows what changed for participants over time. It can’t isolate program effect.
• It doesn’t run outside Salesforce. OutcomeLens is a managed package that lives in your Salesforce org. You need a Salesforce org to use it.
• It doesn’t keep a copy of your data anywhere else. Forms, answers, and scores stay in your org. There is no outside copy.
• It doesn’t decide what progress means for you. It ships with no default classifications. Your program defines its own tiers and thresholds.
• It doesn’t blend measures built to stay apart. Measures that shouldn’t be averaged together aren’t, even when one combined number would look tidier.
• It doesn’t show a group too small to keep private. When a count is small enough that someone could be recognized, it is hidden.
• It isn’t a case management system. It measures outcomes alongside the case management tools you use, not instead of them.
• It doesn’t combine reporting across separate Salesforce orgs. Each organization’s reporting stays within its own org.

If something you need isn’t clear here, talk with us. We’ll tell you plainly whether OutcomeLens fits.